If you want to return your order then that's no problem at all.
Please contact first Kristalmeester by sending an e-mail to [email protected] and provide the information below:
Which products are returned:
Reason for return:
After arrival of your order you have 14 days to return it. The costs of the return are for your own account, and is at your own risk. If the products are damaged or lost in transit, we can no longer use them. So make sure the products are packed extra well.
As soon as we have received and processed your return in good order we will send you a confirmation. You can then expect the purchase amount within 14 days back on the account which was paid.
You can send the return package to:
5708 VB Helmond
Unfortunately, it is not possible to exchange your product. If you want to receive a different product, we ask you to return your current order and place a new order.
Do not forget to mention your order number and your name with your return shipment. We cannot process your return without this information.